Monday, January 14, 2013

An Entrepreneur's journey - Decisions, decisions

THE nature of my former job allowed me to attend many business-related exhibitions and seminars both locally and internationally. Over the years, I have accumulated two box full of fliers and information on every possible business I can venture into.

Source from (The Sun Daily): http://www.thesundaily.my/news/587816
Published: January 14, 2013

I also found inspiration while travelling abroad, scouring the places I visited for products and services that can be introduced in the country.

Still, as mentioned in my last column, I was wary and hesitant to enter into unfamiliar territory where I have little knowledge of and no mentor. Neither was I interested to jump into the multi-level marketing business.

Thus, this idea to expand my auntie’s café called Del’s Kitchen was something I was pondering about for some time.

If you find yourself craving for food from the east coast you would immediately think of Kelantan Delights Restaurant and similarly if you want anything from the north, you would most likely head to eateries like Penang Village Restaurant.

But where do you go to get that occasional fix of Laksa Johor and Soto Ayam?
Being in a country that loves food, I saw a gap in the market for such offerings.
That’s when my business partner and I decided that we should brand Del’s Kitchen as a southern food specialist.

Del’s Kitchen was established 12 years ago from humble beginnings as a business-class caterer to a local airline company in Johor.

Today, Del’s Kitchen café has four outlets of which two are located in Johor Baru, one in Singapore and the latest in Petaling Jaya, owned and operated by yours truly and my business partner and cousin, Suraya Supian.

The advantage of expanding a family business, besides being able to capitalise on its existing central kitchen (thus, we don’t have to do the heavy duty cooking) is giving the owner Delilah Eusof no other choice but to personally mentor her nieces. That is like having Colonel Sanders personally guiding us!
The main challenge and pressure here is to ensure that our quality in service and menu remains the same to Del’s Kitchen brand name, which already has a huge following in Johor Baru after being in the market for more than a decade.

Honestly, I never actually expect to see myself operating a restaurant. The thought of long hours and having my hair smell of grease at the end of the day seemed so unglamorous back then.

But the dream to develop this food business to greater heights keeps me going. The feedback we have received so far from customers have also been encouraging.

There are so much potential in this industry and we have so many plans in the pipeline for Del’s Kitchen.

I love finding inspiration from young entrepreneurs, especially our very own success stories like founder of BIG Group which owns a chain of concept restaurants Benjamin Yong, chief executive and co-founder of Groupon Malaysia Joel Neoh, whom I had interviewed when I was a journalist, and founder of my favorite online shopping website FashionValet, Vivy Yusof.

Last night, I took out the boxes that were filled with fliers of the businesses I had dreamt of doing and added the flier of my very own restaurant.

I hope someday my children will find the box as inspirational as I did.
A former business journalist, Zurinna Raja Adam is now a stay-at-home mum, taking on her dream of becoming an entrepreneur.

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